Shipping & Delivery Policy

Delivery availability

Delivery availability may vary by destination and product. Confirm the delivery address and options shown at checkout before placing an order.

Delivery charges and estimates

Any delivery fee and estimated delivery window applicable to your order should be displayed at checkout or communicated by our team. Estimates may change due to courier conditions, weather, public holidays or incomplete address details.

Address details

Enter your recipient name, active phone number, house or building, street, area and city. Check the address carefully before submitting the order.

Order updates

Sign in and visit your Orders section for available status updates. If courier tracking is provided, use those details to follow your parcel.

Need help?

Email info.lumadeals@gmail.com and include your order number.