Privacy Policy

Last updated: August 30, 2026

At Luma Deals ("we", "our", "us"), accessible from lumadeals.shop, your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Informaton We Collect

When you use our website, create an account, or place an order, we may collect the following information:

• Full name
• Email address
• Phone number
• Delivery address (house/street/area/city)
• Account login information (email and password, securely stored via Firebase Authentication)
• Order and cart details

2. How We Use Your Information

We use the information we collect to:

• Process and deliver your orders
• Communicate with you about your orders (including via WhatsApp)
• Create and manage your account
• Send important account notifications, such as password resets
• Improve our website and services

3. Google Sign-In

If you choose to sign in using your Google account, we receive basic profile information such as your name and email address from Google, solely to create and manage your Luma Deals account. We do not access any other data from your Google account.

4. Data Storage

Your account and order information is securely stored using Google Firebase services (Firebase Authentication and Firestore Database). We take reasonable measures to protect your data from unauthorized access.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. Order details may be shared with delivery partners solely for the purpose of fulfilling your order.

6. Cookies

Our website may use basic browser storage to remember your cart and login session. We do not use this data for advertising or tracking purposes.

7. Your Rights

You may request to update, correct, or delete your personal information at any time by contacting us at the details below.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: info.lumadeals@gmail.com
• Phone: +92 337 6454384
• Address: Karachi, Pakistan

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.